AG Remote Customer Service Representative
Santa Maria, CA • Posted 2 months ago • Open Until Filled
Position Description
Remote Customer Service Representative AgroSource Group is a fast-growing agricultural technology and supply platform. We streamline irrigation solutions for modern farmers and commercial growers. We are scaling our remote support team to provide world-class service to our expanding customer base. You will resolve customer inquiries regarding irrigation products, orders, and logistics. This role requires technical aptitude, high empathy, and rapid problem-solving skills. You will work 100% remotely to support our clients during core business hours. Respond to customer inquiries via chat, email, and phone. Troubleshoot technical issues regarding irrigation equipment and specifications. Manage and update customer tickets within our helpdesk platform.
Key Requirements & Qualifications
- 2+ years of experience in remote customer support roles.
- Exceptional written and verbal communication skills in English.
- Strong technical troubleshooting skills or background in hardware/agritech.
- Competitive base salary based on experience.
Overview & Salary
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